I’m an experienced UX and Design Research leader who specializes in understanding and driving business growth through clear, actionable insights about people and what they need. I’ve done everything from uncovering Dropbox’s Jobs to be Done to establishing Zoom’s UX Research practice.

I excel at identifying unspoken research needs, connecting research insights to business goals, and helping organizations translate research findings into product roadmaps.

I’m available for consulting and contract projects with organizations that are looking for an experienced, skilled research leader that works at the intersection of product development and business growth.

Contact me if you need someone to take on any of the following

• ✦ Foundational product research on both existing products and new opportunities
• ✦ Growth research to uncover blockers and opportunities, as well as identify key metrics and leading indicators
• ✦ Workflow research to map user behaviors, goals, and needs and contextualize them within business goals
• ✦ Workshops and trainings to help researchers level up their socialization skills and improve their impact

I’m also available to consult or contract on a longer-term basis to help establish research as a discipline within organizations, particularly early-stage startups.